FAQ
Get all your questions answered about Minerva Foods.
Questions
To make a direct purchase with Minerva Foods, you must have a CNPJ in the food business. If your company fits into this segment, please contact us, it will be a pleasure to serve you! Call 0800 404 3000 (Monday to Friday, 8am to 6pm) or email us at sac@minervafoods.com. Important: The CNPJ number, name and telephone number with the DDD must be informed to carry out the registration.
Cool! We are happy to know that our team has exceeded your expectations! We created the Minerva Connection channel to record compliments and suggestions. Just access https://canalconfidencial.com.br/portalminerva/
Cool! Your suggestion is always welcome! We created the Minerva Connection channel to record compliments and suggestions. Just access https://canalconfidencial.com.br/portalminerva/
We inform you that documents such as 2nd copy of slips, discount slips, invoices and XML are available on the website www.meuminerva.com.br. Just click on “Access Your Account” or “First Login?”.
We inform you that documents such as 2nd copy of slips, discount slips, invoices and XML are available on the website www.meuminerva.com.br. Just click on “Access Your Account” or “First Login?”.
Consumers find Minerva Foods products in large chains in their city.
When choosing the meat, it is best to observe the following aspects:
– The color of the meat must be opaque red, as it is vacuum-packed. Once the package is opened, the meat should return to its normal color in about 20 minutes;
– Be stored in a gondola with appropriate temperature;
– Meat may contain some juice (blood), but it should not be slimy (thick);
– The vacuum package must be in perfect condition, without tears or holes;
– Check if the product is within the expiration date. If the product is not vacuum-packed, you should mainly observe the color of the meat, the way the piece is exposed and the hygiene of the environment in which it is located.
Avoid breaking the cold chain. Ideally, the meat should be transported from the supermarket to your home in such a way that it maintains the temperature indicated on the label.
The goods must be stored in a refrigerated environment from 0ºC to 7ºC or -12ºC if frozen. To defrost it, place it in the refrigerator. And it is not recommended to freeze the same piece again.