Ethics and Compliance
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Minerva Connection – Internal and External Ombudsman
| 2020 | 2021 | 2022 | |
|---|---|---|---|
| Number of reports received | 201 | 186 | 241 |
| Internal Audience | 175 | 164 | 195 |
| External Audience | 26 | 22 | 46 |
Context
The Minerva Connection is already Minerva Foods’ internal and external ombudsman channel, which serves as the Company’s communication channel to obtain suggestions, compliments, criticisms and questions, as well as to collect reports aimed at combating fraud, corruption and any non-conformity or violation of rules. This channel is available at all times via the Internet, telephone and e-mail, and can be accessed anonymously if the user so wishes. It is managed by an independent third-party company and the Minerva Foods Ombudsman, a professional representing the Ethics and Integrity Committee in the investigation and resolution of communications received through the Channel.
Training on ethical conduct and integrity
| 2020 | 2021 | 2022 | |
|---|---|---|---|
| Number of employees qualified for training* | 2,161 | 4,019 | 3,125 |
| Number of employees trained in integrity policies | 1,804 | 3,781 | 3,014 |
Context
In 2022, employees in administration and industry leaders received training on the Code of Ethics – Conduct Guide, the General Data Protection Law, and policies on topics related to compliance and integrity (anti-bribery, anti-corruption, prevention of conflicts of interest and money laundering). For employees in operations and other countries, online training has been adapted into printed materials that address compliance policies in a manner that is simple and easy for everyone to understand.
* Employees working in administrative areas and industry leaders in Brazil with computer and Internet access were eligible.
Training on Integrity and Ethical Conduct
| 2020 | 2021 | 2022 | |
|---|---|---|---|
| Total % of employees trained | 83,5% | 94,1% | 96.45% |
| Board | 65,2% | 75,8% | 60.71% |
| Managers | 90,5% | 100,0% | 96.05% |
| Coordination, Supervision, Leadership | 84,2% | 92.3% | 95.25% |
| Administrative | 83.86% | 96.5% | 97.85% |
| Operational | 58,3% | 90,2% | 96.64% |
| Trainees, Interns and Young Apprentices | - | 98,8% | 95.33% |
Context
In 2022, employees in administration and industry leaders received training on the Code of Ethics – Conduct Guide, the General Data Protection Law, and policies on topics related to compliance and integrity (anti-bribery, anti-corruption, prevention of conflicts of interest and money laundering). For employees in operations and other countries, online training has been adapted into printed materials that address compliance policies in a manner that is simple and easy for everyone to understand.
* Employees working in administrative areas and industry leaders in Brazil with computer and Internet access were eligible.
Identified cases of corruption
| 2020 | 2021 | 2022 | |
|---|---|---|---|
| Number of corruption cases investigated and/or in process | - | - | - |
Context
The Company carries out risk analysis in its operations to monitor ethics and integrity issues and compliance with the guidelines of the Code of Ethics-Guide of Conduct. In 2021, it incorporated a technological due diligence tool into its controls to assess integrity and socio-environmental risks throughout the value chain, including suppliers, customers and other partners, with no cases of corruption being reported in its chain.